Concrete plant automation, ready-mix dispatching, scales and weighing systems
Pipe production in Hong Kong


 

 REDILINK - FREQUENTLY ASKED QUESTIONS 

 

 

National Precst Concrete Association

National Ready Mix Association 

Sicoma North America
Sicoma North America,
Concrete Mixers

RL Scales
RL Scales Inc., OEM Scales

Siloweigh.net
Silo weighing & Inventory

McCoy Equipment
J. McCoy Equipment,
Concrete Plants & Equipment

Jamieson Equipment Company
Jamieson Equipment Company, Concrete plants & Equipment

Badger Systems
Badger Systems,
Concrete plants & Equipment
 

Compubatch Systems
Sydney, Australia

Sicoma S.r.l. Italy
Sicoma S.r.l. Italy, Head Office

Sicoma Spain
Sicoma Spain

Sicoma China
Sicoma China

 

 

 

 

What databases can I use?  What type of communication do I need?  Can RediLink manage manual loads?  This page answers these questions and many others.

 

Can I combine online plants with semi online plants?  Yes, one head office system can support both plants that are continuously in communication and others that connect only periodically.  A saving in communication cost.

What happens with semi online plants when the communication line is down?  The plant system will continue with full functionality, but without receiving and sending updates to/from the head office.  All updates are done automatically when the link is running again. Unlike other systems that halt when communication ceases, RediLink keeps on running.

What databases can I use?  Any database with SQL/ODBC interface can be used; we guarantee the system with either ORACLE, MySQL or MS-SQL, the industry's most reliable databases.

If I have an accounting system running on a different database.  Is it possible to have reports that combine data from the RediLink and the accounting system?  Yes, the RediLink report generator can access any SQL/ODBC database.

What type of communication do I need?  Standard TCP/IP links with FTP server in the head office.

Most accounting systems generate text (ASCII type) files.  Can RediLink access them?  Yes, RediLink can import any type of ASCII file, guaranteeing compatibility.

Can the actual batch operation of a specific plant be remotely monitored from the head office?  Because the driver between the RediLink batching system and the BatchTron interface is based on TCP/IP protocol, our remote monitor software can monitor any batching units from the head office, giving you full supervision at any time.

Can RediLink manage manual loads?  Yes; when changing the system to manual operation the batcher can enter the actual quantities in the edit boxes on the batching form.

Is it possible to change the price in a customer’s contract at the end of the month and have the change take effect from the middle of the month?  Yes, when creating a new version of the prices in the contract, you enter the date when you want the new price to take effect, giving you full flexibility in pricing. 

Can I have several contracts for the same customer?  Yes, you may have as many as you like, but you can have only one contract per site (project).

Can I set different payment terms for different products without the need of a new contract?  Yes, the payment terms may be defined for each product and plant.

How is the selling price calculated; by mix design or by actual ingredient values? The selling price is calculated by the customer’s contract based on the price list in the contract.  The selling price has nothing to do with the ingredients in the formula; the ingredients can be optimized with the mix design module.  If the concrete plant can produce concrete at lower cost, it increases profit.

I have invoiced a customer for several tickets, then I manually entered some more tickets in the same period.  Can the invoicing program be run twice on the same period?  Yes it can; invoiced tickets will not be included in the second invoicing process.

I have invoiced a customer and now I have changed the prices in the contract; can I recalculate the prices?  No.  After the ticket is invoiced, the system will not change the price but you can cancel the invoice, recalculate and then make a new invoice for the same period.  There is a way around even the most difficult scenarios.

I have several customers who want to have a different invoice print format; can I do this?  Yes, each customer can have a different invoice print format that is user defined - no need to ask us for expensive custom formats.

Can I create an invoice on one page and an appendix with a list of all the tickets related to this invoice?  Yes, you can have up to three different lists in one invoice print format.

I have a customer with two daughter companies, both of which are my customers.  They want the tickets to be issued to the daughter companies,  billing to go to the mother company, Is it possible? Yes, just enter the mother company code into the “Main Customer Code” field in the daughter company data.  RediLink

For the same project, can I have one distance for charging my customer and a different distance for paying my hauler?  Yes, on the site (project) data you can define different distances for the hauler and for the customer.  RediLink allows you to take advantage of every little detail.

Can I build customized reports without your assistance? With the query generator, the end user can immediately build any report needed for decision making. Any query can be transferred to a Microsoft Excel form for graphic presentation, or can be evaluated with the built in pivot table facility.  Pivot Tables or Decision Cubes are a method of summarizing the data display in different ways, in order to present the data in such a way as to bring out important trends.  You are not limited in the way you view your data.

 


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Need more information? Contact Scale-Tron - Feedback form Email:  Scale-Tron

Last updated:  July 21, 2008

 

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Last updated:  July 21, 2008                Back ] Next ]


Contact us directly at:

Main office (Sales, ordering, technical / scheduling)
440 - 19th Ave, Lachine, QC,
H8S 3S2, Canada. 

Phone: +1 514 634 7083 
or  toll free: 1 800 632 7083
    Fax:     +1 514 639 6945     

U.S. office (sales, information)   
1014 Ohio Avenue, Palm Harbor,
FL 34683  

Phone: +1 727 559 2336 
or  toll free: 1 800 921 7559
Fax:    +1 727 789 6321, 
Mobile: 727 415 9479

Latin America and Caribbean office
(sales, information, Espanol)
Bank of America City Centre
401 E. Las Boulevard - Suite 130
Ft. Lauderdale    FL 33301

Phone: +1 954 828 9316 
Fax: +1 954 522 2170

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