What databases can I use?  What type of communication do I need?  Can RediLink manage manual loads?  This page answers these questions and many others.  Or get instant answers - see Live Chat at left.

What happens with semi online plants when the communication line is down?  The plant system will continue with full functionality, but without receiving and sending updates to/from the head office.  All updates are done automatically when the link is running again. Unlike other systems that halt when communication ceases, RediLink keeps on running.

If I have an accounting system running on a different database.  Is it possible to have reports that combine data from the RediLink and the accounting system?  Yes, the RediLink report generator can access any SQL/ODBC database.

What type of communication do I need?  Standard TCP/IP links with FTP server in the head office.

Can the actual batch operation of a specific plant be remotely monitored from the head office?  Because the driver between the RediLink batching system and the BatchTron interface is based on TCP/IP protocol, our remote monitor software can monitor any batching units from the head office, giving you full supervision at any time.

Is it possible to change the price in a customer’s contract at the end of the month and have the change take effect from the middle of the month?  Yes, when creating a new version of the prices in the contract, you enter the date when you want the new price to take effect, giving you full flexibility in pricing. 

Can I have several contracts for the same customer?  Yes, you may have as many as you like, but you can have only one contract per site (project).

How is the selling price calculated; by mix design or by actual ingredient values?.  The selling price is calculated by the customer’s contract based on the price list in the contract.  The selling price has nothing to do with the ingredients in the formula; the ingredients can be optimized with the mix design module.  If the concrete plant can produce concrete at lower cost, it increases profit.

I have invoiced a customer and now I have changed the prices in the contract; can I recalculate the prices?  No.  After the ticket is invoiced, the system will not change the price but you can cancel the invoice, recalculate and then make a new invoice for the same period.  There is a way around even the most difficult scenarios.

I have several customers who want to have a different invoice print format; can I do this?  Yes, each customer can have a different invoice print format that is user defined - no need to ask us for expensive custom formats.

I have a customer with two daughter companies, both of which are my customers.  They want the tickets to be issued to the daughter companies,  billing to go to the mother company, Is it possible? Yes, just enter the mother company code into the “Main Customer Code” field in the daughter company data.  RediLink

For the same project, can I have one distance for charging my customer and a different distance for paying my hauler?  Yes, on the site (project) data you can define different distances for the hauler and for the customer.  RediLink allows you to take advantage of every little detail.

Can I build customized reports without your assistance? With the query generator, the end user can immediately build any report needed for decision making. Any query can be transferred to a Microsoft Excel form for graphic presentation, or can be evaluated with the built in pivot table facility.  Pivot Tables or Decision Cubes are a method of summarizing the data display in different ways, in order to present the data in such a way as to bring out important trends.  You are not limited in the way you view your data.

Product Index          Aggregate moisture sensor         BatchTron II      BatchTron III

Last updated:  July 24, 2010